Utilizing third-party assistance for the non-core activities of your business is a common practice. It increases operational efficiencies and reduces the burden on in-house costs and administration. However, selecting the right vendor for your outsourcing requirements is a process in itself. If you wish to create reliable, safe and lasting partnerships, you need to invest substantial time and effort in evaluating the vendors and conducting proper due diligence. After all, you want to bring on board a partner that has strong risk management practices, process integrity and customer-orientation.
At Crown Information Management, we have been at the other end of third-party audits numerous times. Our clients are always pleased with the various checks and controls that we demonstrate through our policies and processes. It is our strong security protocols and single-minded focus on protecting customer privacy that makes us the preferred information management vendor for several businesses in and around central Florida. Read on to know how you can partner with the right vendors for outsourcing records storage and management or secure destruction of your paper and digital records.
When you are looking for third-party assistance for crucial components of your business, asking the right questions and properly vetting potential vendors will help you prevent costly breaches and mitigate the risks of outsourcing. Use these five parameters to conduct your due diligence and eliminate the best from the rest.
Physical Controls: Check if the potential vendor has a formal physical security policy in place.
Organizational Priorities: Evaluate whether the vendor’s organizational priorities are in order.
Data Checks and Management: Find out whether the vendor has a formal asset management program and access control policies.
Staff Effectiveness: Evaluate the kind of controls that the vendor has put in place while hiring and terminating their staff.
Technology and Infrastructure: Discuss and review the vendor’s technology platforms and physical infrastructure to determine their robustness and reliability.
For systematic records management and storage, or secure disposal of physical and digital records, choose a NAID AAA Certified company, such as Crown Information Management. Call us at 800-979-9545 or contact us online for a free estimate for your requirements.
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