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The Crown Blog

Watch Those Windows!

A mailing to physicians put personal info at risk . . .

CVS Caremark subsidiaries, RxAmerica and Accendo Insurance Company, provide drug benefits to those eligible for Medicare Part D.


A recent mailing to physicians, by these companies, put 175,000 individuals’ personal information at risk.  The letters, while sent to the right addresses, included a formatting error that shifted the text, allowing some lines to be visible through the envelope window!


That information included the member’s name and some combination of member ID number, drug name and date of birth.