Records Storage User’s Guide
HOW TO ORDER:
- Orders can be issued via our website with USER ID#
- Orders can be faxed to Customer Service at 863-294-3801
- Orders can be e-mailed to: Amy@CrownShredding.com
In order to maintain chain of custody, all records must be requested using a Crown Information Management Request for Service form. At the time of pick-up, please provide the driver with an inventory of materials being sent to CROWN on the Request for Service form as well.
DELIVERY & PICKUP SCHEDULE:
Next Day: Request received before 3pm, delivered by 12noon next day
Same Day: Request received by 11:00am, delivered by 5:30pm
Rush: Request received during Standard Operating Hours, delivered in 3.5 hours
Emergency: Any request for service when delivery is within a 3 hour window or not during Standard Operating Hours (weekends & holidays)
DOWNLOAD REQUEST FOR SERVICE FORM
DOWNLOAD QUICK REFERENCE GUIDE
DOWNLOAD BOX ETIQUETTE GUIDE
STANDARD OPERATING HOURS:
Monday thru Friday, 8:30am – 5:00pm
2016 Closed Days
January 1st – New Year’s Day
May 30th – Memorial Day
September 5th – Labor Day
November 24th – Thanksgiving
November25th – Thanksgiving
December 24th – Christmas
December 25th – Christmas
2017 Closed Days
January 1st – New Year’s Day
May 29th – Memorial Day
September 4th – Labor Day
November 23th – Thanksgiving
November24th – Thanksgiving
December 24th – Christmas
December 25th – Christmas
If you have any questions, please call our office at 800-979-9545.