Our Staff
Wes Bass
Service Technician, Winter Haven Office
Wes Bass
Service Technician - Daytona Office
Wes has a sunny personality and always seems to be smiling. He is a Winter Haven, Florida native. In his free time, he plays softball, enjoys golf and hanging out with his kids and friends. On special occasions he likes dinner at Texas De Brazil. His favorite movie is “Gone in 60 Seconds”. If he had the opportunity, Wes would travel to Honduras, to see the natural beauty of the country.
Jay Burns
President, CROWN Information Management
Deanna Bearden
Operations Manager, Winter Haven Office
Deanna Bearden
Operations Manager - Winter Haven Office
Deanna was born a Floridian and raised an “Airforce Brat” which makes her a globetrotter, by default! She has travelled all over the world and graduated from High school in Sunny California! She settled back in Florida and has been married for over twenty-five years. She is the Mom to three wonderful children, and the Grandmother to two! She loves spending time with her family, doing the theme parks and camping…or should we say “Glamping”, since she as an RV and says she doesn’t sacrifice much! As far as television goes, she is a self-proclaimed “Survivor” junkie. Deanna’s travelling wish would be to go back to Europe to see the places she spent time at in her childhood.
Kirk Bond
Service Technician, Fort Meyers Office
Kirk Bond
Service Technician, Fort Meyers Office
Kirk is originally from the great state of Illinois. When Kirk isn't working you can find him fishing with his son, riding his Harley or target shooting at the gun range. His favorite movie is Tombstone and he enjoys having a meal at Texas Roadhouse. One of the places Kirk would like to visit is Moab Utah to get a close up view of the beautiful rock formations.
Amy Brocco
Record Center Coordinator, Winter Haven Office
Amy Brocco
Administrative Assistant, Winter Haven Office
Amy was born and raised in Florida. She is friendly, good-natured and always willing to lend a hand. In her off time you can find her working out at a local Boot Camp. She also likes hanging out at the beach and spending time at home with her husband and two dogs (Joe and Angel). Amy loves to play games with friends and family like dominos, bocci ball and ladder golf.
Stephen Carson
Warehouse Technician
Stephen Carson
Warehouse Technician
Stephen is our Warehouse Technician and is a native son of Winter Haven Florida. Before working for us, he was employed in the restaurant industry. Stephen's favorite restaurant is DiMaggio's Pizza in Winter Haven. He likes to spend his free time fishing and watching the Cowboys play football.
Brian Copic
Sales Director 321-230-7580
Brian Copic
Sales Director 321-230-7580
Brian's outgoing personality and cheerful ways endear him to just about everyone. Brian is originally from the mid-west and brings an excellent work ethic with him. When he has spare time you can find him at Disney with his lovely wife Melanie, and two children Will and Anna.
Jeff Crisco
Leads Generator, 321-230-5528
Jeff Crisco
Leads Generator
Jeff was born and raised in Branford, Connecticut. He relocated to Florida in 2014. When not working, Jeff enjoys a quiet night at home with his family or visiting the theme parks. Jeff is also a little league coach in Lake Mary, as well as being an avid New York Mets fan. He loves music of all types, and runs karaoke shows as well.
Douglas Dagenais
Service Technician – Daytona Office
Douglas Dagenais
Service Technician - Daytona Office
Douglas is originally from the small, but great state of Rhode Island. In his past work life he was an automotive technician for 32 years. In his free time he enjoys woodworking and firearms and is an NRA certified Range Safety Officer. Doug enjoys new challenges and says if he could travel anywhere it would be to see the Grand Canyon in Arizona.
Cindy Diaz
Operations Manager, Daytona Office
Cindy Diaz
Operations Manager, Daytona Office
Meet Cindy! She’s our resident “Big Apple” Expert! Cindy comes to us by way of Manhattan, New York, and she’s as sweet as they come. She loves to cook and spends a lot of time with her family. She likes to relax with a glass of wine and a good movie. Her favorite is “P.S. I love you!”. She has a great sense of humor and says if she had a dream destination, it would be Paris, because it is the city of love, and she’s in love with Pasta!
Marylee Jacobs
Vice President & Compliance Officer
Marylee Jacobs
Vice President & Compliance Officer
Marylee Jacobs is a member of ARMA International and has served in different capacities ranging from regional treasurer to local board member. She is also a member of Prism International and has served as a conference panelist. Marylee is actively involved in NAID, and serves on different committees, such as the Conference Planning committee and the PR committee. She has published articles with the Orlando Medical Journal on identity theft and with SDB Magazine on records management. In her spare time she enjoys volunteering for Toys for Tots, and the USO, reading and spending time with her family.
Patrick Lashley
Service Technician, Winter Haven Office
Patrick Lashley
Service Technician - Winter Haven Office
Patrick is our Island Man! He is originally from Jamaica! Patrick is well known for his pleasant demeanor and wonderful smile! In his free time, he enjoys spending time with his family. He enjoys doing puzzles and playing games on the X-Box. If he could travel anywhere, Patrick says he would like to venture to Hawaii, so he can learn to Hula Dance! He enjoys a quick bite at Red Robin, and watching the Pittsburg Steelers, play ball
Matt Malone
Account Executive, Southwest Florida
Matt Malone
Account Executive, Southwest Florida 239-214-7906
Matt is from the South Bend, Indiana, but he considers Florida his home after being here for 21 years. Graduating from Ball State University and marrying the love of his life, he enjoys playing and singing music, cooking healthy foods, nutrition, and fitness. Matt has a strong sense of family, having 2 adult children both married, and he is active at his local church where he is a musician, worship leader and coach. His passion both professionally and personally is connecting with others and helping them succeed.
Rob McCoy
Service Technician, Winter Haven Office
Robert McCoy
Service Technician - Winter Haven Office
Robert is from Auburndale, Florida and a graduate of Southeastern University. His free time is spent with his son and friends. He enjoys playing video games, board games, and watching & conversing about movies. Robert’s dream vacation would be a trip to Europe, to experience the history and culture and to see all the famous landmarks.
Paul Nordby
Warehouseman, Winter Haven Office
Paul Nordby
Warehouseman - Winter Haven Office
Paul is a Winter Haven Florida native. He enjoys travel, writing and learning about the different cultures that make up our world. Paul enjoys college football, favoring any Florida team over the rest. He has worked in the Non-profit sector and taught English as a second language, before coming to Crown Information Management.
John Oullette
Service Technician
John Oullette
Service Technician
John is originally from the beautiful state of Maine. As a pastime, he enjoys Fantasy Sports and Real life football with the New England Patriots or Hockey with the Boston Bruins. He also enjoys dinner or lunch at his favorite restaurant "The Cheesecake Factory". If he could travel anywhere, his choice would be the lovely, Hawaiian Islands.
Robert Roberts
Service Technician – Winter Haven Office
Robert Roberts
Service Technician, Winter Haven Office
Robert is a long time Winter Haven resident. As a matter of fact, he was previously working for the city before joining our crew. In his free time you might find him having dinner at his favorite restaurant, Long Horns, or catching a Tampa Bay Buccaneers' game. If he could travel anywhere...Robert says he would like to tour the United States to visit the National Parks & it's many historical sites.
Charity Sandlin
Account Executive, Orlando Area 407-412-7532
Charity Sandlin
Account Executive, Orlando Area 407-412-7532
Charity was born in Orlando and raised in Mount Dora, before returning back to the Orlando area, where she attended and graduated from the University of Central Florida. She enjoys meeting new people, spending time with her family and playing ball with Bentley (her Yorkie). She loves the outdoors, especially all of Florida’s beaches and traveling to tropical destinations. Costa Rica is her favorite place to vacation. On her free time, she enjoys playing tennis or being on the golf course.
Nichole Savill
Account Executive, 863-877-0719
Nichole Savill
Account Executive, 863-877-0719
She may have been born a Midwestern girl, from Cincinnati Ohio, but she has earned the right to call her self a Floridian, since she has lived in the Tampa Bay area since 1986. She is married with two children and live in Land O Lakes. She's Head Coach for her daughter's Cheer team and her Husband is Head Coach for their son's team. She seems to be a Florida Mermaid... spending time boating, snorkeling, fishing and pretty much anything that has to do with being on or in the water. She loves to watch and attend football games and her favorite teams are the UF Gators and the Tampa Bay Buccaneers.
Bob Schulz
Warehouse Manager / Service Technician
Bob Schulz
Warehouse Manager / Service Technician
Bob originally hails from Long Island, New York. He is the father of two, “twin girls” and when asked about free time, he has no idea what that is! Bob and his family enjoy spending time camping in there “Pop-up camper”. They enjoy Kayaking and fishing! When they sit down to watch a movie… it will be whatever the girls favorite one is, at the time! Pizza is his favorite food, and also his second and third favorite food, as well!
Varun Sethi
Account Executive, Jacksonville Area 561-271-4372
Varun Sethi
Account Executive, Jacksonville Area 561-271-4372
Varun is a Florida State University graduate. (Go Noles!) He was born in New York city, but raised all over the world, from the beaches of South Florida to Dubai and India. Varun speaks multiple languages, and loves international traveling, with Tokyo, Japan, being his favorite visited city. He enjoys meeting new people, movies and salsa dancing! In his free time, Varun likes to play golf or catch up on his favorite anime shows.
Robert Tidwell
Service Technician, Winter Haven Office
Robert Tidwell
Service Technician, Winter Haven Office
Robert is a “Sunshine State” native. He was born in Tampa and has lived all along the East coast. Robert served in the Unite States Marine Corp. (Semper Fi!) and as a hobby, enjoys Pistol Range Target Shooting. Robert enjoys going to car shows and loves Waffle House waffles (could make for a pretty great day). His dream trip would be a trip to Europe and a tour of European auto manufacturers. He enjoys watching the Buffalo Bills play ball, and watching Wheeler Dealer, on television.
