Our Staff

Experience the Crown Difference!

A company is no more than the sum of its employees. At Crown Information Management, we recognize there is nothing more powerful than an employees’ passion and initiative to make customers happy! Every single day, our employees go above and beyond to help meet the needs of our customers. We appreciate our staff and know that they truly are our best spokespeople and the voice of our brand.

Angel Baerga

Service Technician

Wes Bass

Service Technician
Wes has a sunny personality and always seems to be smiling. He is a Winter Haven, Florida native. In his free time, he plays softball, enjoys golf and hanging out with his kids and friends. On special occasions he likes dinner at Texas De Brazil. His favorite movie is “Gone in 60 Seconds”. If he had the opportunity, Wes would travel to Honduras, to see the natural beauty of the country.

Jay Burns

Jay was born and raised in Winter Haven Florida. He graduated from the University of Florida and his favorite sports team is the Florida Gators. His hobbies include golfing, boating and grilling out. Jay enjoy spending time with his wife, son and 2 daughters. He loves raising his family in the same town he grew up in. Someday he would like to do an Alaskan Cruise.

Deanna Bearden

Operations Manager
Deanna was born a Floridian and raised an “Airforce Brat” which makes her a globetrotter, by default! She has travelled all over the world and graduated from High school in Sunny California! She settled back in Florida and has been married for over twenty-five years. She is the Mom to three wonderful children, and the Grandmother to two! She loves spending time with her family, doing the theme parks and camping…or should we say “Glamping”, since she as an RV and says she doesn’t sacrifice much! As far as television goes, she is a self-proclaimed “Survivor” junkie. Deanna’s travelling wish would be to go back to Europe to see the places she spent time at in her childhood.

Kirk Bond

Service Technician
Kirk is originally from the great state of Illinois. When Kirk isn’t working you can find him fishing with his son, riding his Harley or target shooting at the gun range. His favorite movie is Tombstone and he enjoys having a meal at Texas Roadhouse. One of the places Kirk would like to visit is Moab Utah to get a close up view of the beautiful rock formations.

Amy Brocco

Administrative Assistant
Amy was born and raised in Florida. She is friendly, good-natured and always willing to lend a hand. In her off time you can find her working out at a local Boot Camp. She also likes hanging out at the beach and spending time at home with her husband and two dogs (Joe and Angel). Amy loves to play games with friends and family like dominos, bocci ball and ladder golf.

James Burke

Service Technician

Rafael Carpio

Service Technician

Stephen Carson

Warehouse Technician
Stephen is our Warehouse Technician and is a native son of Winter Haven Florida. Before working for us, he was employed in the restaurant industry. Stephen’s favorite restaurant is DiMaggio’s Pizza in Winter Haven. He likes to spend his free time fishing and watching the Cowboys play football.

Brian Copic

Vice President of Sales
Brian loves living in Florida!! He enjoys cooking anything and everything and trying new recipes. He likes watching the History channel and Discovery. One of his favorite shows is Curse of Oak Island (one day they’ll find that treasure). He’ll watch anything to do with Big Foot and aliens, not that he believe in those things, but find it interesting that people actually spend their time searching. On the weekends Brian enjoys watching college football and cheering on the Sooners! He also likes relaxing on the beach and fishing, although he says he does more feeding than catching. Someday, he would like to see the UK and perhaps Germany but most of all he has always been amazed by the Pyramids and would like to see them up close.

Luis Costa

Service Technician

Jeff Crisco

Record Storage Specialist
Jeff was born and raised in Branford CT. Relocated to Florida in January 2014 after reconnecting with and eventually marrying the girl who got away nearly 25 years before. Jeff is an avid New York Sports fan. Most notably The Giants (NFL) Rangers (NHL) and of course his beloved New York Mets (MLB). When not at work Jeff enjoys all kinds of music, movies and Broadway shows. Jeff also enjoys spending time with his wife and step children at home or at any of the theme parks or playing a good old fashioned game of cards. Jeff and his wife are now retired from their side DJ business but that does not stop them from hosting many small karaoke gatherings at their home for various family and friends.

Douglas Dagenais

Service Technician
Douglas is originally from the small, but great state of Rhode Island. In his past work life he was an automotive technician for 32 years. In his free time he enjoys woodworking and firearms and is an NRA certified Range Safety Officer. Doug enjoys new challenges and says if he could travel anywhere it would be to see the Grand Canyon in Arizona.

Cindy Diaz

Operations Manager
Meet Cindy! She’s our resident “Big Apple” Expert! Cindy comes to us by way of Manhattan, New York, and she’s as sweet as they come. She loves to cook and spends a lot of time with her family. She likes to relax with a glass of wine and a good movie. Her favorite is “P.S. I love you!”. She has a great sense of humor and says if she had a dream destination, it would be Paris, because it is the city of love, and she’s in love with Pasta!

Janet Forsythe

Records Coordinator.

Janet is our Records Coordinator. She’s a Florida native and has been in living in Winter Haven since she was 3 years old. Before Janet joined the Crown Team, she spent 20 years as  a surgical tech/assistant. She is married and has three grown children in there 20’s. In her free time, she enjoys relaxing! She likes to hang out with her family in the pool or on their boat. She also likes to go motorcycle riding with her husband. When she has extra time, she enjoys her hobbies of drawing and painting sunflowers.

Kelly Fritts

Accounting Assistant

Marylee Jacobs

Vice President & Compliance Officer
Marylee Jacobs is a member of ARMA International and has served in different capacities ranging from regional treasurer to local board member. She is also a member of Prism International and has served as a conference panelist. Marylee is actively involved in NAID, and serves on different committees, such as the Conference Planning committee and the PR committee. She has published articles with the Orlando Medical Journal on identity theft and with SDB Magazine on records management. In her spare time she enjoys volunteering for Toys for Tots, and the USO, reading and spending time with her family.

Amanda Janey

Administrative Assistant

Patrick Lashley

Service Technician
Patrick is our Island Man! He is originally from Jamaica! Patrick is well known for his pleasant demeanor and wonderful smile! In his free time, he enjoys spending time with his family. He enjoys doing puzzles and playing games on the X-Box. If he could travel anywhere, Patrick says he would like to venture to Hawaii, so he can learn to Hula Dance! He enjoys a quick bite at Red Robin, and watching the Pittsburg Steelers, play ball

Virginia Lucas

Finance Manager

We are fortunate enough to have Virginia as our Finance Manager. She is a recent transplant to our beautiful state of Florida, from the great state of Pennsylvania. Virginia has a son and enjoys spending time camping and fishing with him. She also enjoys riding motorcycles and cooking out with family and friends. In her free time, she enjoys reading and listening to books, hanging out in the pool and disc golf.

Scott Light

Service Technician

Matt Malone

Account Executive
Matt is from the South Bend, Indiana, but he considers Florida his home after being here for 21 years. Graduating from Ball State University and marrying the love of his life, he enjoys playing and singing music, cooking healthy foods, nutrition, and fitness. Matt has a strong sense of family, having 2 adult children both married, and he is active at his local church where he is a musician, worship leader and coach. His passion both professionally and personally is connecting with others and helping them succeed.

Paul Nordby

Paul is a Winter Haven Florida native. He enjoys travel, writing and learning about the different cultures that make up our world. Paul enjoys college football, favoring any Florida team over the rest. He has worked in the Non-profit sector and taught English as a second language, before coming to Crown Information Management.

John Oullette

Service Technician
John is originally from the beautiful state of Maine. As a pastime, he enjoys Fantasy Sports and Real life football with the New England Patriots or Hockey with the Boston Bruins. He also enjoys dinner or lunch at his favorite restaurant “The Cheesecake Factory”. If he could travel anywhere, his choice would be the lovely, Hawaiian Islands.

Jason Painter

Service Technician

Juan Parra

Lisa Rubright

Administrative Assistant

Lisa enjoys spending time with her family when she isn’t at work. She and her family enjoy taking day trips around Florida, going fishing, and enjoying a meal at her favorite restaurant, Ginza Japanese Steakhouse. When she is relaxing at home you might catch her watching her favorite show “Yellowstone”. If she could travel anywhere she would like to go and spend time with family in Tennessee.

Jose Salvador

Service Technician

Jose is a long time Winter Haven resident. As a matter of fact, he was previously working for the city before joining our crew. In his free time you might find him having dinner at his favorite restaurant, Long Horns, or catching a Tampa Bay Buccaneers’ game. If he could travel anywhere…Robert says he would like to tour the United States to visit the National Parks & it’s many historical sites.

Anthony Samuels

Service Technician

Charity Sandlin

Account Executive
Charity was born in Orlando and raised in Mount Dora, before returning back to the Orlando area, where she attended and graduated from the University of Central Florida. She enjoys meeting new people, spending time with her family and playing ball with Bentley (her Yorkie). She loves the outdoors, especially all of Florida’s beaches and traveling to tropical destinations. Costa Rica is her favorite place to vacation. On her free time, she enjoys playing tennis or being on the golf course.

Nichole Savill

Account Executive
Nichole loves to cook homemade meals for her family & friends! She even makes her dogs food, to help with his allergies. She and her family love to travel and heading to Colorado to ski is their favorite. They have been going to Snowmass in Aspen for over 20 years now. Nichole is a fan of all that is Football as well. Her favorite teams are the Florida Gators and of course the Tampa Bay Buccaneers. She and her husband enjoy playing Fantasy Football which helps make watching NFL football more interesting and makes watching football 3 days a week a little less painful. Nichole and her husband recently bought an older lake home and spend much of their free time working on projects to upgrade it and make it more our own.

Bob Schulz

Warehouse Manager
Bob originally hails from Long Island, New York. He is the father of two, “twin girls” and when asked about free time, he has no idea what that is! Bob and his family enjoy spending time camping in there “Pop-up camper”. They enjoy Kayaking and fishing! When they sit down to watch a movie… it will be whatever the girls favorite one is, at the time! Pizza is his favorite food, and also his second and third favorite food, as well!

Varun Sethi

Account Executive
Varun is a Florida State University graduate. (Go Noles!) He was born in New York city, but raised all over the world, from the beaches of South Florida to Dubai and India. Varun speaks multiple languages, and loves international traveling, with Tokyo, Japan, being his favorite visited city. He enjoys meeting new people, movies and salsa dancing! In his free time, Varun likes to play golf or catch up on his favorite anime shows.

Robert Tidwell

Service Technician
Robert is a “Sunshine State” native. He was born in Tampa and has lived all along the East coast. Robert served in the Unite States Marine Corp. (Semper Fi!) and as a hobby, enjoys Pistol Range Target Shooting. Robert enjoys going to car shows and loves Waffle House waffles (could make for a pretty great day). His dream trip would be a trip to Europe and a tour of European auto manufacturers. He enjoys watching the Buffalo Bills play ball, and watching Wheeler Dealer, on television.

Corporate Office

707 Avenue K Southwest
Winter Haven, FL 33880

Daytona Office

1054 Reed Canal Road
S. Daytona, FL 32119

Hours of Operation

Monday - Friday
8:30 am - 5:00 pm

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