800-979-9545

Records Storage User’s Guide

HOW TO ORDER:

HOW TO ORDER:

  • Orders can be issued via our website with USER ID#
  • Orders can be faxed to Customer Service at 863-294-3801
  • Orders can be e-mailed to: Amy@CrownShredding.com

In order to maintain chain of custody, all records must be requested using a Crown Information Management Request for Service form. At the time of pick-up, please provide the driver with an inventory of materials being sent to CROWN on the Request for Service form as well.

DELIVERY & PICKUP SCHEDULE:

Next Day:  Request received before 3pm, delivered by 12noon next day

Same Day:  Request received by 11:00am, delivered by 5:30pm

Rush:  Request received during Standard Operating Hours, delivered in 3.5 hours

Emergency:  Any request for service when delivery is within a 3 hour window or not during Standard Operating Hours (weekends & holidays)

DOWNLOAD REQUEST FOR SERVICE FORM
DOWNLOAD QUICK REFERENCE GUIDE
DOWNLOAD BOX ETIQUETTE GUIDE
 

STANDARD OPERATING HOURS:

Monday thru Friday, 8:30am – 5:00pm

2016 Closed Days

January 1st – New Year’s Day
May 30th – Memorial Day
September 5th – Labor Day
November 24th – Thanksgiving
November25th – Thanksgiving
December 24th – Christmas
December 25th – Christmas

2017 Closed Days

January 1st – New Year’s Day
May 29th – Memorial Day
September 4th – Labor Day
November 23th – Thanksgiving
November24th – Thanksgiving
December 24th – Christmas
December 25th – Christmas
 
If you have any questions, please call our office at 800-979-9545.

Company Information

Service Area

Have Questions? Our sales represenatives can help! Contact the sales representative serving your county today…

Corporate Office

707 Avenue K South West
Winter Haven, FL 33880

Phone: 863-324-9545
Toll Free: 800-979-9545

Daytona Office

1054 Reed Canal Road
S. Daytona, FL 32119

Phone: 386-767-1133
Toll Free: 800-979-9545

Hours of Operation

Monday-Friday: 8:30am-5:00pm
Saturday & Sunday: Closed
Holiday Schedule

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